Privacy Policy

Introduction

Automatic Collection

When you access or use our Services, we automatically collect certain information about your device and your interaction with our Services.

Personal Information

In addition to the information we collect automatically, we also collect various types of personal information directly from you or from third parties.

Use and Processing

We use the information we collect for various purposes described in this section. How we use your information depends on your relationship with us, the services you use, and the choices you make.

Billing and Payments

When you make purchases or subscribe to our services, we collect billing and payment information. This includes payment card details, billing addresses, and transaction information required to process your payments.

Managing Information

You can review, update, or delete certain information associated with your account by accessing your account settings or contacting us directly. We provide tools to help you manage your information and privacy preferences.

Information Security

We take the security of your personal information seriously and employ a variety of measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Cookies

Our Services use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Services.

For more detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.

User Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, restrict processing, or object to our processing of your personal information.

Right to Object

You have the right to object to the processing of your personal information in certain circumstances, including when we process your data for direct marketing purposes or when we process your data based on our legitimate interests.

Data Breach

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

GDPR Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR) in relation to your personal data, including the right to access, rectify, or erase your personal data.

CPPA Compliance

We are committed to compliance with the Consumer Privacy Protection Act (CPPA) and respect your privacy rights under Canadian law.

Disclosure

We may share your personal information with third parties in certain circumstances, such as with service providers who perform services on our behalf, or when required by law.

Retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

California Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information.

Automated Decisions

In some cases, we may use automated decision-making processes to analyze your personal information. You have the right to request information about the logic involved in such decisions and to contest automated decisions that have legal or similarly significant effects on you.

AI and Machine Learning

We may use AI and machine learning technologies to improve our services, personalize your experience, and analyze data. We employ safeguards to ensure that such processing is fair, transparent, and respects your privacy rights.

Data Minimization

We apply data minimization principles to collect only the personal information that is necessary for the specific purposes outlined in this policy. We regularly review our data collection practices to limit the scope of personal information processing.

Transfer of Information

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Exercise Your Rights

To exercise your privacy rights, you can contact us using the methods described in the Contact section. We will respond to your request within the timeframe required by applicable law, typically within 30 days for GDPR and CPPA requests.

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Services currently respond to "Do Not Track" signals in accordance with applicable privacy regulations.

Email Marketing

With your consent, we may send you marketing emails about our products and services. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the emails or contacting us directly.

External Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies.

Changes and Amendments

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our Services or by other means.

Acceptance of Policy

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure practices as described.

Contacting Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@tridacom.com.

For privacy matters, you can also reach us at: