Accessibility
Our commitment to an accessible digital experience for all users
Digital Accessibility at Tridacom
At Tridacom IT Solutions, we believe the digital world should be accessible to everyone. We are committed to ensuring our website and digital services are designed and developed to be usable by all people, regardless of their abilities or disabilities.
Our accessibility efforts focus on compliance with recognized standards while creating an inclusive experience that addresses the diverse needs of our users. This page outlines our approach to accessibility and provides information on the features we've implemented to make our digital content more accessible.
This accessibility statement was last updated in April 2025 and applies to all digital properties owned and operated by Tridacom IT Solutions Inc.
Our Accessibility Commitments
Tridacom IT Solutions is dedicated to making our website and digital services accessible to all users. Our ongoing commitment to accessibility includes:
Inclusive Design
Designing our digital experiences with accessibility in mind from the start, considering diverse user needs throughout the development process.
Technical Compliance
Adhering to WCAG 2.2 AA standards and implementing best practices for accessible coding and content structure.
Ongoing Education
Continuously training our team on accessibility principles and staying current with evolving standards and technologies.
Continuous Improvement
Regularly evaluating and enhancing the accessibility of our digital properties through testing, feedback, and iterative improvements.
Accessibility Standards We Follow
Our website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as well as comply with relevant regulations. These standards guide our approach to creating accessible digital experiences:
WCAG 2.2 Level AA
Our primary technical standard, covering a wide range of recommendations for making web content more accessible to people with disabilities, including blindness, low vision, deafness, hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these.
Accessible Canada Act
As a Canadian business, we adhere to the accessibility requirements outlined in the Accessible Canada Act, which aims to ensure a barrier-free Canada.
AODA Compliance
We comply with the Accessibility for Ontarians with Disabilities Act (AODA) requirements for digital accessibility.
Future Compliance: 2025 Canadian Digital Accessibility Standards
We are actively preparing for the enhanced digital accessibility requirements expected under forthcoming Canadian regulations. Our development roadmap includes implementation of the new technical standards slated for release in 2025.
Accessibility Features of Our Website
Our website includes numerous features designed to improve accessibility. Here are some of the key accessibility features we've implemented:
Our website can be fully navigated using a keyboard, benefiting users who cannot use a mouse or who use assistive technologies that rely on keyboard inputs.
- All interactive elements are keyboard accessible
- Visible focus indicators highlight the active element
- Skip navigation links allow users to bypass repetitive content
- Logical tab order follows the visual layout of the page
- No keyboard traps that prevent users from navigating away
We ensure sufficient color contrast between text and backgrounds, making content readable for users with low vision or color blindness.
- Text meets WCAG 2.2 AA contrast requirements (4.5:1 for normal text, 3:1 for large text)
- Color is not used as the only means to convey information
- UI elements have sufficient contrast against adjacent colors
- Dark mode support with appropriate contrast values
Our website adapts to different screen sizes and orientations, supporting users with various devices and zoom settings.
- Content reflows for different viewport sizes without loss of information
- Text remains readable when zoomed up to 200%
- Touch targets are adequately sized for mobile interactions
- Orientation is not restricted to portrait or landscape only
Our content is structured to work well with screen readers and other assistive technologies.
- Semantic HTML markup provides context and structure
- Proper heading hierarchy helps with navigation
- Images have appropriate alt text descriptions
- ARIA attributes supplement HTML when needed
- Form fields have associated labels
- Dynamic content changes are announced to screen readers
In addition to these features, we also provide:
- Clear and simple language - Content written in plain language with clear headings and concise paragraphs
- Consistent navigation - Predictable and consistent page structure and navigation patterns
- Accessible forms - Form validation with clear error messages and instructions
- Alternative formats - PDF documents designed with accessibility features
Tools and Resources
We understand that different users have different needs. Here are some tools and resources that can help enhance your browsing experience:
Browser Accessibility Features
Most modern web browsers include built-in accessibility features:
Assistive Technologies
These tools can further enhance your browsing experience:
- NVDA - Free screen reader for Windows
- VoiceOver - Screen reader built into macOS and iOS
- Android Accessibility Suite - Tools for Android devices
- Microsoft Accessibility Tools - Suite of accessibility features
Canadian Accessibility Resources
For information about digital accessibility in Canada, visit the Accessible Canada website or the Digital Accessibility Toolkit.
Contact Us About Accessibility
We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us.
How to Reach Us
Accessibility Feedback Form
Our accessibility team will review your feedback and respond within 2 business days. We appreciate your input as it helps us improve the accessibility of our website for all users.
